Shipping Policy

1. Nature of Our Services

KNGFR LLC is a digital agency offering web design, SEO, and online marketing services. All work is delivered digitally — including website files, design mockups, reports, and access credentials. No physical goods are sold or shipped.

2. How Delivery Works

• 1
  Order Confirmation
  After payment, you receive a confirmation email at your registered address within a few minutes.
• 2
  Project Kickoff
  Our team contacts you within 24–48 business hours to gather project requirements, assets, and access.
• 3
  Development & Design
  Work is carried out according to the plan agreed upon. You may receive interim previews for feedback.
• 4
  Digital Delivery
  Final deliverables are sent via email or shared through a secure link. For full websites, we transfer or deploy directly to your hosting environment.

3. Estimated Delivery Timelines

Delivery times vary by package and project complexity:

• Starter Boost (1-page landing page): 5–10 business days
• Growth Engine (multi-page website): 15–25 business days
• Market Leader (full e-commerce / bespoke): 30–60 business days

These are estimates. Actual delivery may vary depending on client responsiveness, revision rounds, and project scope. Timelines begin once all required assets and information have been received from the client.

4. Delays

Delays may occur due to:

• Late provision of content, images, or login credentials by the client
• Significant scope changes after project start
• Unforeseen technical issues requiring extra resolution time

In case of a delay on our end, we will proactively inform you and provide an updated delivery estimate.

5. Delivery Confirmation

Delivery is considered complete when we send you the final files or credentials, or when the website is live on your domain. If you do not acknowledge delivery within 7 days of our delivery notification, the project will be marked as delivered.

6. Access & File Formats

Depending on your package, deliverables may include:

• WordPress website with admin credentials
• HTML/CSS files or hosting deployment
• Design mockups (Figma, PDF, or image formats)
• SEO reports (PDF or Google Sheets)
• Monthly reports sent to your email

7. Contact

For questions about your delivery or project status:

• Email: contact@kngfr.com
• Address: 127 N Higgins Ave STE 307D #2871, Missoula, MT 59802, USA